Exquisite Artificial Flowers Delivered FREE To You
Exquisite Artificial Flowers Delivered FREE To You
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Terms and Conditions


All rights, including copyright, for this website are owned by or licensed to Flowers Artificial.

Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of Flowers Artificial.

You may not modify, distribute or re-post anything on this website for any purpose.


Every effort is made to ensure that this website is free from viruses and defects. However, this cannot be guaranteed.

Flowers Artificial shall not be liable to any person for loss or damage which may arise as a result of you accessing or using this website. 


By using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, which govern flowersartificial.com.au’s relationship with you in relation to your use of this website.

By using this website, you signify your acceptance of these terms and conditions of use.


We reserve the right to change, modify these terms without further notice at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. 


It is an essential pre-condition to you using our website that you agree and accept that flowersartificial.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. Your use of any information or materials on this website is entirely at your own risk.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.


For the purposes of Australian Consumer Law, flowersartificial.com.au’s liability for any breach of a term of this agreement is limited to: the supplying of the goods or services to you again; the replacement of the goods; or the payment of the cost of having the goods or services supplied to you again.

You must be over 18 years of age to use this website and to purchase any goods or services.


flowersartificial.com.au uses trusted third party reputable courier companies to deliver goods. Orders will not be dispatched until full payment is received and flowersartificial.com.au is satisfied with the integrity of the order. It is your obligation to enter the correct delivery address details at the time of ordering. If the delivery details you have given are incorrect, flowersartificial.com.au will not refund any payment. If you wish to send the order again it will be at your expense. 

flowersartificial.com.au is not responsible for goods that are either damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of flowersartificial.com.au. Normal delivery hours for flowersartificial.com.au are between 9am and 5pm Monday to Friday. Delivery times may vary. We will make every attempt to fulfil your request but cannot guarantee it. As flowersartificial.com.au is closed on weekends and public holidays, we will deliver your order or gift on the next available business day. Prices of goods and services and delivery and other charges displayed on the flowersartificial.com.au web-site are current at the time of display. These prices are subject to variation without notice. We will always attempt to be as accurate as possible with our product descriptions and pricing. All prices quoted are inclusive of GST and all prices are quoted in Australian dollars. Floral arrangements are subject to availability. 


Should you need to cancel your order, the full amount will be refunded less any costs. We are unable to cancel orders that are already in the process of being delivered.


flowersartificial.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation. Please call our Customer Service Department on (02) 9181 2456 to discuss any queries or concerns you may have in relation to your order or gift. A number of resolutions may be available to you and are subject to your particular situation. Should you wish to return your order, please notify us within 24 hours of purchase. If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased. Note: All refunds for orders placed online or over the telephone are credited back the original credit card on which the order was purchased. Refunds for in-store purchases may be processed through the original credit card for which the order was purchased or by EFTPOS only. Refunds are made at the discretion of flowersartificial.com.au.


flowersartificial.com.au may from time to time provide on its website, links to other websites and information on those websites for your convenience. This does not  imply endorsement or approval between flowersartificial.com.au and the owners of those websites. flowersartificial.com.au takes no responsibility for the content found on linked websites.


To the fullest extent permitted by law, flowersartificial.com.au disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. flowersartificial.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.


We are committed to protecting your privacy. We use the information we collect about you to maximise the services that we provide to you.

flowersartificial.com.au respects the privacy and confidentiality of the information provided by you and adheres to the national privacy principles established pursuant to the Privacy Act 1988 (Commonwealth). Please read our separate Privacy Policy carefully.


flowersartificial.com.au does not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally.


flowersartificial.com.au may be required, in certain circumstances, to disclose information in good faith and where required to do so in the following circumstances: by law to enforce the terms or to protect the rights, property or safety of flowersartificial.com.au, its customers or third parties.


This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks images and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

flowersartificial.com.au expressly reserves all copyright and trademark in its website and in all documents and information on its website and reserves the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.


These terms and conditions represent the whole agreement between you and flowersartificial.com.au concerning your use and access to the flowersartificial.com.au website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.


Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.


This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with the laws of New South Wales and Australia.